ABOUT HOLA
What kind of food do you offer?
We offer a fusion of Filipino and international cuisine, focusing on everyone’s cravings. From Filipino to Italian to Spanish
Where are you located?
We are located inside Acqua Private Residences in Mandaluyong, overlooking Rockwell properties, right in front of Pasig River, our exact address is Unit 107 & 108 GF Pebble Building, Acqua Private Residences, Coronado St, Brgy Hulo, Mandaluyong City
DINING OPERATIONS AND AMBIANCES
What time do you open?
We open as early as 7AM for our breakfast menu until 12midgnight daily. Changes in our operating hours are posted on our official Facebook and Instagram page.
Do you accept walk in?
Yes we do! But we highly encourage our guest to book their tables in advance via our website https://hola.ph/#reservation or by calling our numbers: 09177056891, 09176275382, 0283716058
Are pets allowed?
Yes, pets are very welcome, in fact, we have Pet day Sundays, please book your tablese here: https://hola.ph/#reservation
Are kids allowed?
Yes! As of April 2022, HOLA is currently under Alert Level 1. We are open for kids but observe safety protocols in our restaurant! We now offer kid’s menu.
What payment methods do you accept?
We accept payment via: CREDIT CARD, DEBIT CARD, GCASH, ONLINE BANK TRANSFER.
Do you have an al fresco dining?
We are currently working on our al fresco area, but as of now, we do not have this yet.
Is HOLA very accessible for diners, especially to the PWD?
HOLA Eat Drink Play has disabled access; however the restaurant itself does not have disabled toilet facilities. We do have access to disabled toilets on the lobby of the building. Our staff is always willing to escort any person in need to the lobby.
Is there a dress code?
We expect customers to dress up as casual, smart casual, or professional looking. However, customers should fully observe the proper decorum of dressing up when going to a public place, especially for a restaurant. You may be asked to leave the restaurant if you do not meet these dress standards, even if you have a reservation.
Is there a parking slot at HOLA?
Convenient and secure parking is available within Acqua Private Residences premises. The carpark has no charge for the first 1 hour in parking for guests (?).
Do you have free WiFi?
Yes, we offer free Wifi, please ask our employees for the dedicated password.
IS HOLA very safe to eat for dine-in?
Yes! As we ease into Alert Level 1, we expect our customers to be fully vaccinated and/or boosted. Just present your vaccine ID and check normal temperature before entering HOLA.
Can I bring my own cake for events?
We are happy to support your celebration at our restaurant and store your own cake until serving. Please inform the restaurant in advance. In addition, we also avail our desserts in our menu.
DELIVERY & TAKE-AWAY
Do you deliver?
Yes, we accept delivery orders! HOLA is available in direct delivery through Acqua residences. For those who are nearer or (farther away) from the restaurant, we accept delivery orders through our food delivery platforms.
Do you accept take-outs?
Yes, we accept take-outs!
Is HOLA available in various food delivery platforms?
Yes, we deliver in food delivery platforms including the following: Grab, LalaMove, and DingDong PH. We also accept delivery orders through our Facebook and Instagram page.
RESERVATIONS
Do you accept private events/parties?
Yes we do accept and cater private events or parties, to reserve or inquire, please go to fill out the form here: https://hola.ph/#reservation
I’m sure I’ve booked, but I haven’t had confirmation – what now?
We will always send you an automated confirmation when your booking is confirmed at HOLA. If you haven’t received a confirmation, kindly give us a call on our contact numbers 09177056891, 09176275382, our hotline: 0283716058 during business hours or drop us a line at eatdrinkplay@hola.ph and we’ll be in touch to resolve the issue.
What happens if I’m running late?
Every restaurant is different, but most will hold a booking for at least twenty minutes before reassigning your slot.
Do you observe cancellation policy?
We operate a 48 hour cancellation policy and will refund any payments made should you need to cancel within that period. If it is later than 48 hours this deposit is non-refundable. You are most welcome to transfer your booking into someone else’s name, or reschedule, should you need to make changes at the last minute.
PROPOSALS & PARTNERSHIPS, HIRING
I want to send a proposal for a partnership, who do I contact?
For partnerships, please email partnerships@johnsonsberkshire.com, email attention to: Blezzie Reyes
I want to be your supplier, who do I send my offer letter?
For supplier partnerships, please email partnerships@johnsonsberkshire.com and eatdrinkplay@hola.ph, email attention to: Blezzie Reyes and J-an Fernandez
Are you hiring?
With hiring slots: We are always looking for hospitality professionals who are hard working and want to learn. Kindly send us your CV to eatdrinkplay@hola.ph if you are interested in joining the team!
No more hiring slots: We would love to work with you. Unfortunately, we are not looking for potential workers as of the moment. In the meantime, kindly send us your CV to eatdrinkplay@hola.ph so we can review your expertise and skills in the future.
PRODUCTS & SERVICES
How can I order a party box?
For the party box, please fill out the form here: https://hola.ph/the-hola-way/
I want a custom meal plan, how can I order?
For meal plans, please fill out the form here: https://hola.ph/meal-plan/
Do you serve beers and cocktails?
Yes! We do have an extensive bar display, serving signature cocktails, both imported and local liquors
Do you offer meals that are vegetarian or Halal?
Yes, we have options for vegetarians, Halal, and other dietary requirements. Our chefs are also happy to cook you a bespoke dish according to your specific needs.
Do you offer adjustments of your products for special dietary requirements?
If you need to inform us of any special dietary requirements, just give the restaurant a call on 09177056891, 09176275382, or our hotline:0283716058 before your visit to let us know.
HOLIDAYS
Are you open this Holy Week?
Yes we are open on selected days, but we have a different schedule: April 13 (7am-10pm) April 14 (Closed) April 15 (Closed) April 16 (6pm-12mn)
